![]() ![]() You can get in touch with our Support team if you have more questions, we are always happy to help! Select the Menu in the app, then "Contact us" and select your preferred method to contact us. Unfortunately, we cannot cancel pending transfers. For now, your funds have been authorised and blocked by your bank but we will release them, should your transfer fail eventually. We will only debit your funds if the transfer is delivered successfully to your recipient. You will receive a push notification on your phone as soon as the transaction has been updated and processed. You can review the transfer details and also the visual map, we hope this will give you more clarity about where your transfer is at. The status in the app always gives you the most up to date information. We always try our best to give our customers a speedy service but in the unfortunate event of a delay, know we are working on it and doing our maximum with our partners to solve the issue affecting your transfer. In case the recipient exceeds this limit, they can still cash out the transfers but might have to fill in a form at a Whish agent and provide a justification for the transfer (for example: sales invoice, hospital bill, tuition fees, etc.We are sorry if your transfer is pending as we know how important it is for you that your transfer goes through. Your friend receives 20 AED / 5 USD / 5 GBP / 5 EUR. Friends must not have previously registered with Taptap Send (minimum transfer may apply). Then, click Invite Friends to share with your friends through text message, WhatsApp, or by copying and pasting. Depends on the recipient’s wallet status, can go up to 500,000 KES How it works: Find your referral code by opening the menu in the top left corner.TapTap Send Payments Co is licensed as a Money Transmitter by the New York Department of Financial Services. See here for information on how Taptap Send is regulated in each country that it operates in. Cashout limit: 8,500 USD or equivalent in local currency by transaction per recipient Taptap Send is regulated and authorised to conduct money transmission in multiple countries around the world.Monthly max transaction amount: GTQ 65,000.More than USD 3,000 with compliance approval.Up to USD 3,000 without compliance approval.EGP 100,000 and above with compliance approval.Up to EGP 99,999 without compliance approval.Maximum number of daily transactions may apply depending on the mobile money wallet providerĪDIB: Depends on compliance approval (meaning the recipient may need to provide some additional documents required by ADIB).Maximum number of transactions: 5 per day, 10 per week, and 15 per month.Maximum sending amount per transaction is equivalent to USD 3,000.Daviplata: If "Daviplata" account: maximum equivalent to 3,000 USD per month and 10,000 USD per year.Alamano: Maximum sending amount is equivalent to 3.000 USD per month and 10,000 USD per year.We may require additional documents, but you would be informed directly if thats the case. Maximum per transaction: equivalent to 3,000 USD (maximum 5 transactions per day) Its super easy to verify your account at Taptap Send: send us an ID and a selfie when you are prompted to, and your sending limits will be lifted.Maximum per month: equivalent to 7,000 USD.Maximum per transaction: equivalent to 3,000 USD.Depends on the recipient’s wallet status.The financial institution of your recipient’s Pix (for example: their bank) may establish different maximum limits for Pix transactions. Please note: The information provided below is consolidated from different sources and might be subject to change without notice please refer to our receiving providers’ websites for the most up-to-date information.If you send a transfer that exceeds your recipient's wallet threshold, that transfer will not go through.You cannot send a transfer larger than the maximum transfer size. There is a maximum amount a recipient can hold in their mobile money wallet ("Maximum wallet balance") and a maximum transfer size which is determined by the mobile money provider (please ask your recipient or contact the provider for the most up-to-date information).If you are sending a transfer to an e-wallet and use mobile money services, it depends on which provider you are sending money to and what type of wallet your recipient has.999 CAD (there's also a daily limit of 9,500 CAD and a 14-day limit of 30,000 CAD).2,500 USD (there's also a daily limit of 2,999 USD and a 14-day limit of 24,000 USD).Please note that Taptap Send has an internal limit, per transfer, of:.Please refer to the information below to learn about sending and receiving limits for each country. The amount that you can send depends on the country and provider you send to. ![]()
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